Delivery Terms & Timeline

At AyurNiveda, we ensure safe packaging and timely delivery of our medically tested herbal products. Please read the delivery terms carefully before placing your order.

1. Order Processing & Dispatch

• All confirmed orders are processed and dispatched within 24 hours of successful payment.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• You will receive order confirmation and tracking details via email or SMS once the order is dispatched.

2. Delivery Timeline

• Standard delivery time is 3–7 working days from the date of dispatch.

• Delivery timelines may vary depending on:

  • Your delivery location

  • Courier partner serviceability

  • Weather conditions or unforeseen delays

3. Delivery Coverage

• We deliver across India, subject to courier partner availability.

• In rare cases where delivery is not possible to a specific location, our support team will inform you and arrange a refund if required.

4. Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at checkout before order confirmation.

• Any promotional free-shipping offers will be displayed on the website.

5. Delivery Delays

• While we strive to deliver within the promised timeline, AyurNiveda is not responsible for delays caused by courier partners, natural calamities, strikes, or other circumstances beyond our control.

6. Incorrect or Incomplete Address

• Customers are responsible for providing accurate and complete delivery information.

• AyurNiveda will not be liable for delays or non-delivery caused due to incorrect address or contact details.

7. Failed Delivery Attempts

• Courier partners may attempt delivery multiple times.

• If delivery fails due to customer unavailability or incorrect details, re-shipping charges (if any) may apply.

8. Contact Support

For delivery-related queries or assistance, please contact:

Email: support@ayurniveda.com